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Tony Hepher, Managing Director, Marathon Windows
“We’ve been around for 40 years and been honouring guarantees all that time. Although by law we are now obliged to provide insurance backed guarantees, IWA offer a great product and made the whole process quick and straightforward.
With the regulatory changes, the company has kept us very well informed as a member about compliance and about general news within the industry.
We feel we can trust IWA completely. I was recommended to them by a friend and I find them nice, honest and really helpful to deal with. Arranging insurance can be a hassle but they have made it less stressful.
Becoming a member of IWA was also very efficient. They were good and it was easy and painless.
They’ve always been very helpful and supportive whenever we’ve had any issues. Although to be honest we haven’t really had any.
When it comes to winning new business, being an IWA member benefits us because they mirror our guarantees exactly; something which other companies don’t offer. We sell our products and service based on their high quality. Backing them with insurance that’s also top-notch certainly helps our sales.”